What type of information do we collect?
We receive, collect and store any information that the user enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect the user computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When the user conduct a transaction on our website, as part of the process, we collect personal information that they give us such as your name, address and email address. The personal information of the user will be used for the specific reasons stated above only.
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Why do we collect such personal and non-personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose personal and non-personal information of the visitors on our site or app?
We ensure that the data of the user is stored on secure servers, and behind the firewall, with appropriate security measures. We adhere to the recommended and appropriate processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of the personal information, username, password, transaction information and data stored on our site and app. We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above, or as required by the law. Sensitive and private data exchange between the site/app and its users happens over a SSL secured communication channel and is encrypted and protected.
We use the personal and non-personal information to
1. Respond to your customer service requests and support needs more efficiently.
2. Use information in the aggregate to understand how our users as a group, use the services and resources provided on our site and app.
3. Use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
4. We may use the user information such as email address, to send updates pertaining to their order or requested services. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may contact us via our site or app.
By using our site or app, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site or app. Your continued use of our site or app, following the posting of changes to this policy will be deemed your acceptance of those changes.
How can you visitors withdraw your consent?
If you don’t want us to store or process your data anymore, please email us at email@example.com.